Effective: December 2014
Last Updated: February, 2024
1. An overview of data protection
Data collection on our website
Who is responsible for the data collection on this website?
The data collected on this website are processed by the website operator. The operator’s contact details can be found in the website’s required legal notice, at the top of this page.
What data do we collect?
Hostelgeeks collects information when you visit Hostelgeeks.com and provide your email to us by subscribing to our newsletter and/ or downloading a free city guide.
We use so-called opt-in and send you an extra confirmation email. Here we share exactly what you are subscribing for and what to expect from our newsletter.
Data we at Hostelgeeks collect with our newsletter are:
- your first name
- your email
How do we collect your data?
Some data are collected when you provide it to us. This could, for example, be data you enter on a contact form and when downloading a guide.
Other data are collected automatically by our IT systems when you visit the website. These data are primarily technical data such as the browser and operating system you are using or when you accessed the page. These data are collected automatically as soon as you enter our website.
What do we use your data for?
Part of the data is collected to ensure the proper functioning of the website. Other data can be used to analyze how visitors use the site.
What rights do you have regarding your data?
You always have the right to request information about your stored data, its origin, its recipients, and the purpose of its collection. You also have the right to request that it be corrected, blocked, or deleted. You can contact us at any time using the address given in the legal notice if you have further questions about the issue of privacy and data protection.
Analytics and third-party tools
You can object to this analysis. We will inform you below about how to exercise your options in this regard.
2. General information and mandatory information
Please note that data transmitted via the internet (e.g. via email communication) may be subject to security breaches. Complete protection of your data from third-party access is not possible.
Revocation of your consent to the processing of your data
Many data processing operations are only possible with your express consent. You may revoke your consent at any time with future effect. An informal email making this request is sufficient. The data processed before we receive your request may still be legally processed.
SSL or TLS encryption
This site uses SSL or TLS encryption for security reasons and for the protection of the transmission of confidential content, such as the inquiries you send to us as the site operator. You can recognize an encrypted connection in your browser’s address line when it changes from “http://” to “https://” and the lock icon is displayed in your browser’s address bar.
If SSL or TLS encryption is activated, the data you transfer to us cannot be read by third parties.
Information, blocking, deletion
As permitted by law, you have the right to be provided at any time with information about any of your personal data that is stored as well as its origin, the recipient and the purpose for which it has been processed. You also have the right to have this data corrected, blocked or deleted. You can contact us at any time using the address given in our legal notice if you have further questions on the topic of personal data.
3. Data collection on our website
Most of the cookies we use are so-called “session cookies.” They are automatically deleted after your visit. Other cookies remain in your device’s memory until you delete them. These cookies make it possible to recognize your browser when you next visit the site.
Server log files
The website provider automatically collects and stores information that your browser automatically transmits to us in “server log files”. These are:
- Browser type and browser version
- Operating system used
- Referrer URL
- Host name of the accessing computer
- Time of the server request
- IP address
These data will not be combined with data from other sources.
The basis for data processing is Art. 6 (1) (f) GDPR, which allows the processing of data to fulfill a contract or for measures preliminary to a contract.
Contact form and Guides to download
Should you send us an email or download a guide via the contact form, we will collect the data entered on the form, including the contact details you provide, to answer your question and any follow-up questions or simply send you our guide.
We do not share any of this information with any third party.
We will, therefore, process any data you enter onto the contact form only with your consent per Art. 6 (1)(a) GDPR. You may revoke your consent at any time. An informal email making this request is sufficient. The data processed before we receive your request may still be legally processed.
We will retain the data you provide on the contact form until you request its deletion, revoke your consent for its storage, or the purpose for its storage no longer pertains (e.g. after fulfilling your request). Any mandatory statutory provisions, especially those regarding mandatory data retention periods, remain unaffected by this provision.
Registration on this website
You can register on our website in order to access additional functions offered here such as guides to download. The input data will only be used for the purpose of using the respective site or service for which you have registered. The mandatory information requested during registration must be provided in full. Otherwise, we will reject your registration.
To inform you about important changes such as those within the scope of our site or technical changes, we will use the email address specified during registration.
We will process the data provided during registration only based on your consent per Art. 6 (1)(a) GDPR. You may revoke your consent at any time with future effect. An informal email making this request is sufficient. The data processed before we receive your request may still be legally processed.
We will continue to store the data collected during registration for as long as you remain registered on our website. Statutory retention periods remain unaffected.
Leaving comments on this website
If you use the comment function on this site, the time at which you created the comment, your URL, and your email address will be stored along with your comment, as well as your submitted username, unless you are posting anonymously.
Storage of the IP address
Our comment function stores the IP addresses of those users who post comments. We do check comments on our site before they go live, yet we need this information to be able to pursue action for illegal or slanderous content.
How long comments are stored
The comments and the associated data (e.g. IP address) are stored and remain on our website until the content commented upon has been completely deleted or the comments are required to be removed for legal reasons (slander, etc.).
The comments are stored based on your consent per Art. 6 (1) (a) GDPR. You may revoke your consent at any time with future effect. An informal email making this request is sufficient. The data processed before we receive your request may still be legally processed.
4. Social media
Facebook plugins (Like & Share buttons)
Our website includes plugins for the social network Facebook, Facebook Inc., 1 Hacker Way, Menlo Park, California 94025, USA. The Facebook plugins can be recognized by the Facebook logo or the Like button on our site. For an overview of Facebook plugins, see https://developers.facebook.com/docs/plugins/.
If you do not want Facebook to associate your visit to our site with your Facebook account, please log out of your Facebook account.
Your privacy preferences with Twitter can be modified in your account settings at https://twitter.com/account/settings.
Our website contains functions of the Instagram service. These functions are offered by Instagram Inc., 1601 Willow Road, Menlo Park, CA 94025, USA.
If you are logged into your Instagram account, you can click the Instagram button to link the content of our pages with your Instagram profile. This means that Instagram can associate visits to our pages with your user account. As the provider of this website, we expressly point out that we receive no information on the content of the transmitted data or its use by Instagram. Furthermore, some article may contain embedded instagram photos.
Our website contains functions of the Pinterest social network, operated by Pinterest Inc., 635 High Street, Palo Alto, CA, 94301, USA.
When you visit a page containing the Pinterest social plugin, your browser establishes a direct connection to the Pinterest servers. The plugin transmits this log data to Pinterest servers in the United States. This log data may include your IP address, the address of the websites visited, which also includes Pinterest features, browser type and settings, the date and time of the request, how you use Pinterest, and cookies.
More information about the purpose, scope and further processing and use of data by Pinterest, as well as your rights and options to protect your privacy, can be found in the privacy notices of Pinterest: https://about.pinterest.com/de/privacy-policy.
For certain articles we embed youtube videos with so-called iFrames. This way you as a user are able to play the video directly on Hostelgeeks.com, instead of having to open the video in a new window.
5. Analytics and advertising
This website uses Google Analytics, a web analytics service. It is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
Google Analytics uses so-called “cookies”. These are text files that are stored on your computer and that allow an analysis of the use of the website by you. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there.
Google Analytics cookies are stored based on Art. 6 (1) (f) GDPR. The website operator has a legitimate interest in analyzing user behavior to optimize both its website and its advertising.
We have activated the IP anonymization feature on this website.
Your IP address will be shortened by Google within the European Union or other parties to the Agreement on the European Economic Area prior to transmission to the United States. Only in exceptional cases is the full IP address sent to a Google server in the US and shortened there. Google will use this information on behalf of the operator of this website to evaluate your use of the website, to compile reports on website activity, and to provide other services regarding website activity and Internet usage for the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with any other data held by Google.
You can prevent these cookies being stored by selecting the appropriate settings in your browser.
We wish to point out that doing so may mean you will not be able to enjoy the full functionality of this website and our free content service.
You can also prevent the data generated by cookies about your use of the website (incl. your IP address) from being passed to Google, and the processing of these data by Google, by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout?hl=en.
Objecting to the collection of data
You can prevent the collection of your data by Google Analytics by clicking on the following link. If you wish to do so, you can use certain plugins for your browser.
We wish to point out that doing so may mean you will not be able to enjoy the full functionality of this website and our free content service.
Outsourced data processing
We have entered into an agreement with Google for the outsourcing of our data processing and fully implement the strict requirements of the European data protection authorities when using Google Analytics.
Demographic data collection by Google Analytics
This website uses Google Analytics’ demographic features. This allows reports to be generated containing statements about the age, gender, and interests of site visitors. This data comes from interest-based advertising from Google and third-party visitor data. This collected data cannot be attributed to any specific individual person. You can disable this feature at any time by adjusting the ads settings in your Google account or you can forbid the collection of your data by Google Analytics as described in the section “Refusal of data collection”.
6. Mediavine Programmatic Advertising (Ver 1.0)
The Website works with Mediavine to manage third-party interest-based advertising appearing on the Website. Mediavine serves content and advertisements when you visit the Website, which may use first and third-party cookies. A cookie is a small text file which is sent to your computer or mobile device (referred to in this policy as a “device”) by the web server so that a website can remember some information about your browsing activity on the Website.
First party cookies are created by the website that you are visiting. A third-party cookie is frequently used in behavioral advertising and analytics and is created by a domain other than the website you are visiting. Third-party cookies, tags, pixels, beacons and other similar technologies (collectively, “Tags”) may be placed on the Website to monitor interaction with advertising content and to target and optimize advertising. Each internet browser has functionality so that you can block both first and third-party cookies and clear your browser’s cache. The “help” feature of the menu bar on most browsers will tell you how to stop accepting new cookies, how to receive notification of new cookies, how to disable existing cookies and how to clear your browser’s cache. For more information about cookies and how to disable them, you can consult the information at https://www.allaboutcookies.org/manage-cookies/.
Without cookies you may not be able to take full advantage of the Website content and features. Please note that rejecting cookies does not mean that you will no longer see ads when you visit our Site. In the event you opt-out, you will still see non-personalized advertisements on the Website.
The Website collects the following data using a cookie when serving personalized ads:
- IP Address
- Operating System type
- Operating System version
- Device Type
- Language of the website
- Web browser type
- Email (in hashed form)
Mediavine Partners (companies listed below with whom Mediavine shares data) may also use this data to link to other end user information the partner has independently collected to deliver targeted advertisements. Mediavine Partners may also separately collect data about end users from other sources, such as advertising IDs or pixels, and link that data to data collected from Mediavine publishers in order to provide interest-based advertising across your online experience, including devices, browsers and apps. This data includes usage data, cookie information, device information, information about interactions between users and advertisements and websites, geolocation data, traffic data, and information about a visitor’s referral source to a particular website. Mediavine Partners may also create unique IDs to create audience segments, which are used to provide targeted advertising.
If you would like more information about this practice and to know your choices to opt-in or opt-out of this data collection, please visit Opt Out – NAI: Network Advertising Initiative. You may also visit http://optout.aboutads.info/#/ and http://optout.networkadvertising.org/# to learn more information about interest-based advertising. You may download the AppChoices app at YourAdChoices.com | AppChoices to opt out in connection with mobile apps, or use the platform controls on your mobile device to opt out.
For specific information about Mediavine Partners, the data each collects and their data collection and privacy policies, please click here.
If you would like to receive our newsletter, we require a valid email address, your first name as well as information that allows us to verify that you are the owner of the specified email address and that you agree to receive this newsletter. No additional data is collected or is only collected on a voluntary basis.
We only use this data to send the requested information and do not pass it on to third parties.
Not a single other 3rd party has access to the newsletter subscribers of Hostelgeeks.
We will, therefore, process any data you enter onto the contact form only with your consent per Art. 6 (1) (a) GDPR. You can revoke consent to the storage of your data and email address as well as their use for sending the newsletter at any time, e.g. through the “unsubscribe” link in the newsletter. The data processed before we receive your request may still be legally processed.
The data provided when registering for the newsletter will be used to distribute the newsletter until you cancel your subscription when said data will be deleted. Data we have stored for other purposes (e.g. email addresses for the members area) remain unaffected.
8. Plugins and tools
9his site uses the Google Maps map service via an API. It is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
To use Google Maps, it is necessary to save your IP address. This information is generally transmitted to a Google server in the USA and stored there. The provider of this site has no influence on this data transfer.
The use of Google Maps is in the interest of making our website appealing and to facilitate the location of places specified by us on the website. This constitutes a justified interest pursuant to Art. 6 (1) (f) GDPR.
Further information about handling user data, can be found in the data protection declaration of Google at https://www.google.com/intl/policies/privacy/.
9. Online marketing and affiliate programs
Hostelgeeks.com is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com.
Other Affiliate Links
Accountability for content
The contents of our pages have been created with the utmost care. However, we cannot guarantee the contents’ accuracy, completeness or topicality. According to statutory provisions, we are furthermore responsible for our own content on these web pages. In this context, please note that we are accordingly not obliged to monitor merely the transmitted or saved information of third parties, or investigate circumstances pointing to illegal activity. Our obligations to remove or block the use of information under generally applicable laws remain unaffected by this as per §§ 8 to 10 of the Telemedia Act (TMG).
Accountability for links
Responsibility for the content of external links (to web pages of third parties) lies solely with the operators of the linked pages. No violations were evident to us at the time of linking. Should any legal infringement become known to us, we will remove the respective link immediately.
Our web pages and their contents are subject to European copyright law. Unless expressly permitted by law (§ 44a et seq. of the copyright law), every form of utilizing, reproducing or processing works subject to copyright protection on our web pages requires the prior consent of the respective owner of the rights. Individual reproductions of a work are allowed only for private use, so must not serve either directly or indirectly for earnings. Unauthorized utilization of copyrighted works is punishable (§ 106 of the copyright law)
Photos and Media
Photo, media, videos, and other visual content is covered by the partnership agreements with several partners such as Booking.com and Hostelworld.com. Photoclaims need to be formally and offiicially requested and may be forwarded to our partner. In any case, if photos or media is available on any of our partner websites like Hostelworld and Booking.com, and others, no photoclaims can be honored and will not be followed up. Unauthorized copyright claims of copyrighted works is punishable. Photos submitted by the property to any Online Travel Agency platform, are subject to copyright and usage rights.
According to the Federal Data Protection Act, you have a right to free-of-charge information about your stored data, and possibly entitlement to correction, blocking or deletion of such data. Inquiries can be directed to the e-mail address info[at]hostelgeeks.com
Rights related to your personal information
Opt-out – You can always opt-out of future email communications by following the unsubscribe links in our emails.
Access – You may access the personal information we have about you by submitting a request to info[at]hostelgeeks.com.
Amend – You may contact us at info[at]hostelgeeks.com to amend or update your personal information.
Forget – In certain situations, you may request that we erase or forget your personal data. To do so, please submit a request to info[at]hostelgeeks.com.
Please note that we may need to retain certain information for record-keeping purposes or to complete transactions, or when required by law.
Sensitive Personal Information
The Website does not knowingly collect any personally identifiable information from children under the age of 16. If a parent or guardian believes that the Website has personally identifiable information of a child under the age of 16 in its database, please contact us immediately at info[at]hostelgeeks.com and we will use our best efforts to promptly remove such information from our records.
When you visit any website, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences, or your device and is mostly used to make the site work as you expect it to. The information does not usually directly identify you, but it can give you a more personalized web experience.
11. Cookies policy at Hostelgeeks.com
We respect your right to privacy, so you can choose not to allow some types of cookies. However, blocking some types of cookies may impact your experience of the site and the services we can offer.
- remember your preferences (such as username, language, etc.) for a certain time. That way, you don’t have to re-enter them when browsing around the site during the same visit.
- establish anonymized statistics about the browsing experience on our site.
- allow information to be stored and retrieved about the browsing habits of the user or his equipment. Depending on the information, may be utilized to recognize the user.
Our legitimate interest lies in improving the functionality of our website. The legal basis for such processing is then Art. 6 Para. 1 lit. f) GDPR.
What are cookies?
Cookies are small text data files that the website stores on your User’s device (computer or mobile device) when you access the Website.
There are different types of cookies:
- First-party cookies: cookies set by the website you’re visiting. Only that website can read them.
- Third-party cookies: a website might potentially use external services, which also set their own cookies.
- Session cookie: these cookies are deleted when you quit your browser.
- Persistent cookies: these cookies are saved on your computer and are not deleted automatically when you quit your browser.
12. What types of cookies does Hostelgeeks.com use?
Hostelgeeks Media website mostly use “first-party cookies”. These are cookies set and controlled by the Commission, not by any external organization.
However, to view some of our pages, you will have to accept cookies from external organizations.
The website reserves the right to use technological equivalents of cookies, including social media pixels. These pixels allow social media sites to track visitors to outside websites to tailor advertising messages users see while visiting that social media website. The Company reserves the right to use these pixels in compliance with the policies of the various social media site.
The various categories of cookies used on the Website are as follows:
Needed for browsing and smooth operation of the Website. They allow our website to:
- Function properly.
- Maintain a secure session for you, during your visit.
- Stores information on whether you have already replied to a survey pop-up – so you won’t be asked again.
- Enables the website’s own analytics.
- Confirm that the privacy statement has been read by the user.
- Enables to enhance the user experience.
- Store statistics about usage.
- Remember the width of the sidebar.
- Intended for features performance metrics.
We use these purely for internal research on how we can improve the experience of users on the Website. This data is not shared with any third parties or used for any other purpose.
They allow our website to:
- Let us improve your experience on the Website.
- Monitor and analyze trends, usage, and activities in connection with our Services.
- Personalize and improve the services and provide advertisements, content, or features that match user profiles or interests.
- Send you technical notices, updates, security alerts, and support and administrative messages.
They allow visitors to be anonymously identified to keep an approximate record of:
- the number of visitors and their trends over time
- the particular content that is most frequently visited.
- whether a user is new or returning.
They make it possible to record your preferences about the tools found in the services to prevent you from having to configure the services every time you visit.
Some of our pages display content from external providers, e.g. YouTube, Facebook, Twitter, Mediavine… Please be aware that we are not responsible for the privacy practices of these other sites. This includes their cookie policies, which we have no control over.
We encourage our users to be aware that when they leave our site you read the privacy statements of each website that might collect personally identifying information.
Third-party providers on Commission websites:
- Google Maps
13. Blocking or Deleting cookies
By continuing to browse the site or clicking on the “Accept” button in the cookie banner, users are providing their consent.
Notwithstanding the foregoing and the technical cookies that are strictly needed to provide our services.
The User can adjust the settings of his browser in order to be notified when cookies are received and prevent them from being downloaded onto his device. Please bear in mind deactivating cookies may affect the suitable operation of specific sections of the Website.
Removing cookies from your device
You can delete all cookies that are already on your device by clearing the browsing history of your browser. This will remove all cookies from all websites you have visited. Be aware though that you may also lose some saved information (e.g. saved login details, site preferences).
Managing site-specific cookies
For more detailed control over site-specific cookies, check the privacy and cookie settings in your preferred browser
You can set most modern browsers to prevent any cookies from being placed on your device, but you may then have to manually adjust some preferences every time you visit a site/page. Some services and functionalities may not work properly at all (e.g. profile logging-in).
14. Managing Analytics cookies
Please see the instructions and help pages of your browser for further information:
- Internet Explorer:
Tools → Internet options → Privacy → Settings.
For further information, please see the Microsoft support page or the browser’s help menu.
- Mozilla Firefox
Tools → Options → Privacy → History → Personalized settings.
For further information, please see the Mozilla support page or the browser’s help menu.
- Google Chrome
Settings → Advanced → Privacy → Site settings.
For further information, please see the Google support page or the browser’s help menu.
Preferences → Security.
For further information, please see the Apple support page or the browser’s help menu.
15. Update Policy
This Cookies Policy was last updated in February 2024. It is subject to periodic updates to remain compliant with evolving data protection regulations. We encourage you to kindly revisit this page periodically to review any changes.
Address: Hostelgeeks Media LTS. Crystal Tower, 323C 65 Hai Phong, Da Nang 550000, Vietnam
Phone: +84 393722543
Photos and Media:
Hostelgeeks produces its media in-house. More contributing photographers to Hostelgeeks.com are:
- Francisco Goncalves from pankchophoto.com
- Giulio Tonincelli
- Nicolas Altmaier
- Federico Cabral